Skip to content

In-home tech help in PerthPersonal tech support,
straight to your door.

I come to your home anywhere in Perth and sort the problem on the spot, in plain English.

Dillon, who runs Dillon's Tech Help

Prefer to dial? 0494 088 334

Serving Perth & Suburbs
No Fix, No Fee
Senior-Friendly
Free Phone Quotes
How It Works

Simple, stress-free process

1

Book a Time

Call or text and tell me what's wrong.

2

I Visit You

I come to you at a time that suits you.

3

Problem Solved

I fix it and explain what I did. No fix, no fee.

What I Do

How can I help you?

Home Tech Call-Outs

Whatever the problem, I come to you and sort it on the spot.

Book a home visit
  • General troubleshooting for any device
  • Setup and configuration of new equipment
  • Help with software, settings, and everyday tasks
  • Straightforward advice on what to buy next

Run a small business?

For the shop, office or trade business that doesn't need an IT department, just someone reliable to call.

IT help for small businesses
  • Professional email on every device
  • Office Wi-Fi and EFTPOS that stay connected
  • New staff laptops and logins ready for day one
  • Automatic backups for business files

Need a website or a Google listing? That's my other business, DR Web Solutions.

Need something not listed? See all services or just ask.

Something a bit different

AI lessons, taught patiently

Everyone keeps talking about it and nobody sits down and shows you. I'm happy to help.

See how lessons work

One-on-one

At your home or over a video call.

Group workshops

For clubs, villages, libraries and workplaces.

Pricing

What will it cost?

Introductory rates until my first 10 Google reviews. It's just me, with no office or franchise to pay for.

Introductory rate

Home visit

$79per hour

Most jobs take about an hour. No call-out fee in Perth metro. After the first hour, billed in 15-minute blocks.

Introductory rate

Remote help

$39per half hour

Quick fixes over the phone or a screen share. Paid afterwards from my invoice; I'll never ask for card or bank details while connected.

Introductory rate

AI lesson

$69per hour

One-on-one at your home or over video, with notes to keep. Group workshops quoted separately.

How I charge

  • You hear the price first

    I quote before I start. If the job grows, we agree the new price first.

  • No fix, no fee

    If I can't fix it, you don't pay.

  • Pay once it works

    No deposits or subscriptions. You pay at the end.

Not sure what your job will cost?

Ring and tell me what's wrong. Quotes over the phone are free, with no obligation.

Why trust me

New to Perth. Not new to this.

No reviews yet. I've only just started in Perth, and I won't make them up.

First-class honours degree

Computer Science, University of Limerick.

5+ years as a developer

Building software professionally for over five years.

Always the one they call

Family and friends have rung me with their tech problems for years.

While I'm starting out

Introductory rates until my first 10 Google reviews

A better price for trying someone new, while I earn my first reviews.

Claim the introductory rate
Questions

Common questions

$79 per hour for a home visit, with no call-out fee. You'll always know the price before I start.

Yes. It's just me: the person you speak to is the person at your door.

All of Perth metro, from Joondalup to Fremantle and out to the hills. Not sure? Just ask.

As soon as I can. When you ring I'll give you a time, and if I can't get to you quickly, I'll tell you straight.

Then you don't pay.

At the end, once it's working. No deposits. For remote help I send an invoice afterwards, paid by bank transfer or PayID, and I'll never ask for card or bank details while I'm connected to your computer.

No. I only touch what the job needs, and if a password is needed, you type it in. Nothing of yours leaves with me.

Not at all. Tell me what's wrong and I'll take it from there.

Yes. One-on-one at home or over video, or group workshops for clubs and community groups.

Yes: email, office Wi-Fi, backups, new staff and everyday IT. Websites and Google profiles are my other business, DR Web Solutions.

Call, text or email. I'll get back to you quickly.

Ready to get your tech sorted?

Tell me what's wrong and I'll come to you, at a time that suits you.

No fix, no fee · Perth metro · Free quotes over the phone