Tech Help Services in Perth
I come to you and sort it on the spot. Not listed? Just ask.
- I come to you, anywhere in Perth
- No fix, no fee
- Seniors welcome
- Free quotes over the phone
What's included
- General troubleshooting for any device
- Setup and configuration of new equipment
- Help with software, settings, and everyday tasks
- Straightforward advice on what to buy next
Everyday help
Device Repair Enquiries
Not sure it's worth fixing? I'll tell you honestly.
Show what's included
- Free assessment of repair feasibility
- Screen, battery, and port issues
- Software vs hardware diagnosis
- Honest advice on repair vs replacement
Tech Help for Seniors
Patient help at your pace, with written notes to keep.
More about help for seniors →- Phone, tablet, and computer setup and guidance
- Video calling (Zoom, FaceTime, WhatsApp)
- Online banking and shopping safely
- Email setup and troubleshooting
- Written step-by-step instructions after every visit
- Patient, plain-English explanations, always
Repairs, upgrades & staying safe
Remote Support
Quick fixes over the internet, with your permission, without waiting for a visit.
Show what's included
- Software issues and settings changes
- Email and app troubleshooting
- Guided walkthroughs for common tasks
- Quick fixes without waiting for a home visit
- Available for Windows, Mac, and Linux
- You stay in control: I only access what's needed
- Paid afterwards from my invoice. I never ask for card or bank details while connected
Cloud Storage & Backups
Automatic backups so you never lose a photo or document.
Show what's included
- Automatic backup of photos and documents
- iCloud, Google Drive, Dropbox or OneDrive, your choice
- Freeing up space on a full phone or computer
- Syncing across your phone, tablet, and computer
- Email setup and migration on any provider
- Honest advice on what's worth paying for
Hardware Upgrades
An SSD or more memory can make an old computer feel new.
Show what's included
- SSD upgrades (dramatically faster than old hard drives)
- RAM upgrades for better multitasking
- Honest advice on whether an upgrade is worth it
- Safe data migration to new hardware
- Works with laptops and desktops of any brand
- Component sourcing advice if needed
Video Calls
Zoom, FaceTime and WhatsApp, set up so you can see the family.
Show what's included
- Zoom, FaceTime, WhatsApp Video, and Google Meet setup
- Camera, microphone, and speaker checks
- Step-by-step walkthrough at your own pace
- Help for phones, tablets, laptops, and smart TVs
- Written instructions left behind after the visit
- No rush, at your own pace
Smart home & extras
Smart Home Setup
Video doorbells, smart lights and plugs, all working from your phone.
Show what's included
- Video doorbell installation and app setup
- Smart lighting, plugs, and switches
- Smart thermostats and sensors
- Voice assistant setup (Google Home, Alexa)
- Connecting everything to one app
- Showing you how to use it day to day
Consoles & Home Theatre
Consoles, soundbars and home theatre, connected and ready.
Show what's included
- Console setup, updates, and account creation
- Soundbar and home theatre connection
- TV and speaker calibration
- Parental controls for family accounts
- Fixing lag, sound sync, or connection issues
- Streaming and game store setup
Photo Organising
Years of photos from old devices, gathered into one tidy place.
Show what's included
- Sorting and organising years of photos
- Merging photos from multiple old devices into one place
- Removing duplicates and blurry or accidental shots
- Simple folder and album systems that actually make sense
- Decluttering old files, downloads, and inboxes
- Tidy and easy to browse, and pairs well with a proper backup
AI lessons, taught patiently
Learn to use tools like ChatGPT for letters, paperwork and planning. In person or online.
One-on-One
At your home or over a video call, on your own device.
Group Sessions
Hands-on sessions for clubs, community groups and workplaces.
For small businesses
Small Business IT Support
Email, networks, printers, backups and everyday IT for small teams.
IT help for small businesses- Office network setup and troubleshooting
- Printer and shared device configuration
- Email and cloud setup for teams
- Ongoing tech support on demand
Business Email
A proper you@yourbusiness.com.au email on every device.
Show what's included
- Professional email setup (Google Workspace or Microsoft 365)
- Setup on phone, laptop, and tablet
- Migrating existing emails and contacts across
- Shared team mailboxes and calendars
- Ongoing management and renewals handled for you
New Staff Setup
Laptop, email and logins ready before their first day.
Show what's included
- New laptop and account setup
- Email, calendar, and shared drive access
- Software installation and licensing
- Data handover when someone leaves the business
- Consistent setup across the whole team
- Simple written handover notes for staff
Office Wi-Fi & POS
Reliable Wi-Fi and a POS that doesn't drop out mid-sale.
Show what's included
- Business-grade Wi-Fi setup and coverage
- Guest Wi-Fi networks for customers
- POS and EFTPOS terminal connectivity
- Printer and shared device networking
- Diagnosing dropouts during trading hours
- Network security basics for shopfronts and offices
Backups & Cybersecurity
Sensible, affordable protection against ransomware and lost laptops.
Show what's included
- Automatic cloud backup for business files
- Antivirus and firewall setup across the team
- Two-factor authentication on key accounts
- Staff scam and phishing awareness (plain English)
- Password manager setup for the team
- A simple plan for what to do if something goes wrong
Software & Subscriptions
Find out what you're paying for and tidy it up.
Show what's included
- Audit of current software and subscriptions
- Removing unused or duplicate licences
- Setting up Microsoft 365 or Google Workspace properly
- Shared logins replaced with proper team accounts
- Renewal reminders so nothing lapses unexpectedly
- Honest advice on what's worth paying for
Websites & Google
A website, a domain, or showing up on Google Maps: that's my other business, DR Web Solutions.
Visit DR Web Solutions →Ready to get your tech sorted?
Tell me what's wrong and I'll come to you, at a time that suits you.
No fix, no fee · Perth metro · Free quotes over the phone